Shipping policy
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Shipping Policy
We are pleased to offer Free Delivery on all orders across Pakistan—no minimum purchase required.
Order Processing Time
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All orders are processed within 1–2 business days.
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Orders placed on weekends or public holidays will be processed on the next working day.
Shipping Time
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Once dispatched, orders are typically delivered within 3–5 business days depending on your city and courier availability.
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Delivery to major cities may arrive earlier.
Courier Partners
We ship through trusted courier services to ensure safe and timely delivery of your order.
Order Tracking
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Once your order is shipped, a tracking number will be shared with you via SMS or email.
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You can track your parcel using the provided link or by visiting the courier’s website.
Incorrect Address / Failed Delivery
If your order cannot be delivered due to an incorrect address or unavailable recipient, the courier will attempt re-delivery. Please ensure your contact number and address are accurate.
Damaged Parcels
If you receive a damaged parcel, please contact our customer support within 24 hours with photos or video proof.
Contact Us
For any shipping-related queries, feel free to reach out to us at:
Email: 1thaisole@gmail.com
Phone: 0300-7294959 -